All your questions about ae67 — answered here

Every connection on the ae67 platform is protected with SSL encryption, meaning no third party can read any data exchanged between your device and our servers. Financial information and login details are always stored in encrypted form and we never share them with any unauthorised party.

To keep your ae67 account secure, choose a password of at least 8 characters that combines uppercase letters, lowercase letters, numbers, and special symbols. Avoid easy combinations such as your own name, date of birth, or "123456". Most importantly — do not use this password on any other site, and change it regularly.

If you notice any unfamiliar transactions or login activity on your account, change your password immediately and report it to our 24/7 live chat or by email at [email protected]. Our security team will investigate and take prompt action. If your account seems suspicious, you can also request a temporary suspension.

Never. No ae67 staff member or support agent will ever ask for your OTP, bKash PIN, Nagad PIN, or account password. If anyone asks for this information and claims to be an ae67 representative, it is a fraud attempt. Report such incidents to us at [email protected].

Log in to your ae67 account, go to the deposit section, and select Nagad. Send the amount to the designated number and enter the transaction reference number in the deposit form. Make sure you are sending from your own Nagad account — sending from someone else's number may take longer to verify.

Yes, bKash is one of the supported deposit methods on ae67. Select bKash on the deposit page and make the payment to the provided number. Once the transaction is complete, save the transaction ID and enter it in the form. Besides bKash, you can also deposit via Nagad, Rocket, Upay, and bank transfer.

The minimum deposit on ae67 is ৳100 — and this applies to all methods: bKash, Nagad, Rocket, Upay, and bank transfer. That means you can get started with just one hundred taka and at the same time be eligible for the 120% welcome bonus.

ae67 itself does not charge any processing fee on deposits. However, various mobile banking providers — such as bKash or Nagad — may apply their own send money charges according to their own rules. Check the fee schedule in the relevant app to find out about those charges.

Yes. ae67 gives players the option to set spending limits for themselves. If you want to set a daily, weekly, or monthly deposit limit, let the support team know — we will activate that limit on your account. Staying in control of your own budget is the first step toward healthy play.

Detailed guidance and support information is available on ae67's responsible gambling page. You can also contact us via live chat or by email at [email protected] — our team can communicate in Bengali and is available seven days a week, twenty-four hours a day.

Cooling-off means temporarily suspending account activity for a set number of days, while self-exclusion means keeping yourself completely away from the platform for a longer period. To activate either one, email [email protected] or submit a request via live chat. Once activated, it cannot be reversed before the specified period ends.

Some common warning signs to pay attention to: spending money beyond your budget, placing bigger bets to recover losses, hiding your gambling from people close to you, feeling anxious or restless when you cannot play. If you notice these signs, take a break and seek support from ae67's responsible gambling page.

ae67 is for people aged 21 and above only. There is no possibility for minors to open an account. We may ask for identity verification during registration to confirm age. Any attempt by a minor to open an account is blocked by us immediately.

Withdrawals are usually completed within 15 minutes to 2 hours. If there are no complications in verifying the details, the money reaches your bKash, Nagad, Rocket, or Upay within that time. Bank transfers may occasionally take a little longer due to the bank's own processing.

No. ae67's policy is that withdrawals must always be made to a wallet registered in the account holder's name. Requests to withdraw to someone else's number are not accepted. This is done to prevent money laundering and to protect your own funds.

Common reasons for a pending status are: verification is in progress, the bonus wagering requirements have not yet been met, or the name on the deposit and withdrawal does not match. If it remains pending for more than 2 hours, contact us on live chat or at [email protected] and we will look into it promptly.

Yes. ae67's withdrawal system is active 7 days a week, 24 hours a day. You can submit a withdrawal request at night, in the early morning, or on a public holiday, and it is generally processed within 15 minutes to 2 hours. For bank transfers, the bank's own working hours may have an effect.

The minimum withdrawal amount on ae67 is ৳800. Withdrawal requests below this amount cannot be submitted. Once your winning balance is ৳800 or more, you can withdraw at any time.